In today's fast-paced digital landscape, the gap between an event happening and your business reacting can be the difference between success and failure. Manual processes are slow, error-prone, and simply can't keep up. The solution? Event-driven workflow automation. Imagine a system where "when this happens" instantly and intelligently triggers a "do that" response.
This is the power of Triggers.do. We empower developers to connect any webhook, system event, or schedule to our powerful agentic workflow platform. By defining triggers as simple, declarative code, you can orchestrate complex business processes that run automatically.
Let's move beyond the abstract and explore five powerful, real-world use cases that demonstrate how Triggers.do can revolutionize your operations.
The Problem: A new order comes in. Manually, someone has to check the order value, decide if it's a VIP customer, notify the fulfillment team, update inventory, and maybe even send a special welcome message. This chain is slow and prone to human error.
The Triggers.do Solution: Automate the entire post-purchase experience based on the order data itself. When an order is created in your e-commerce platform (like Shopify), a webhook is sent to Triggers.do.
import { trigger } from '@do-sdk/triggers';
// Define a trigger that starts a workflow when a new
// high-value order is received from Shopify.
await trigger.create({
name: 'High-Value Shopify Order',
event: 'shopify.order.created',
filter: 'body.total_price > 100.00',
workflow: 'process-high-value-order',
});
The Benefit: Faster fulfillment, reduced manual work, and a seamless, premium experience for your best customers.
The Problem: Maintaining code quality and deployment velocity is a constant balancing act. A new pull request requires linting checks, security scans, and notifications to the right team members for review.
The Triggers.do Solution: Use webhooks from your version control system (like GitHub) to automate your pre-deployment checks.
import { trigger } from '@do-sdk/triggers';
// Trigger a security scan and team notification for new PRs.
await trigger.create({
name: 'PR Security Check',
event: 'github.pull_request.opened',
filter: 'body.pull_request.base.ref == "main"',
workflow: 'run-security-scan-and-notify',
});
The Benefit: Enforce development best practices automatically, catch issues earlier, and accelerate your review cycle. This is a prime example of business process automation within your engineering team.
The Problem: A critical support ticket is filed, but it sits in a general queue until someone manually reviews and escalates it. Every minute of delay impacts customer satisfaction.
The Triggers.do Solution: Create an instant escalation path for high-priority issues from your helpdesk software (like Zendesk or Intercom).
import { trigger } from '@do-sdk/triggers';
// Instantly escalate urgent support tickets.
await trigger.create({
name: 'Urgent Ticket Escalation',
event: 'zendesk.ticket.created',
filter: 'body.ticket.priority === "urgent"',
workflow: 'escalate-to-on-call-engineer',
});
The Benefit: Drastically reduced response times for critical issues, improved team coordination, and a much happier customer base.
The Problem: A new lead fills out a form on your website. The sales team has to manually look up the lead's company information, add them to the CRM, and assign them to a sales rep. This is a slow, tedious process where hot leads can go cold.
The Triggers.do Solution: Turn every form submission into an actionable, enriched lead in seconds.
import { trigger } from '@do-sdk/triggers';
// Enrich and route new leads from the website contact form.
await trigger.create({
name: 'New Lead Processing',
event: 'webflow.form.submitted',
workflow: 'enrich-and-route-sales-lead',
});
The Benefit: Sales reps get high-quality, enriched leads in real-time, allowing them to engage with prospects faster and more effectively.
The Problem: You need a weekly report that aggregates data from three different sources: your production database, Google Analytics, and your payment processor. Someone spends every Monday morning manually pulling this data into a spreadsheet.
The Triggers.do Solution: Use a schedule-based trigger to build and distribute complex reports automatically. Think of it as a cron job that can orchestrate intelligent agents.
import { trigger } from '@do-sdk/triggers';
// Generate and email a weekly business summary report.
await trigger.create({
name: 'Weekly Business Report',
// Runs at 9:00 AM every Monday.
event: "schedule.cron('0 9 * * 1')",
workflow: 'compile-and-email-weekly-report',
});
The Benefit: Save hours of manual, repetitive work every week and ensure stakeholders get consistent, timely data without any effort.
As these use cases show, event-driven automation is about more than just connecting two apps. Triggers.do provides a uniquely powerful platform because:
Ready to stop reacting and start automating? Explore your first event trigger and unlock the power of agentic workflows.